We create personal communications with a multilingual audience around the world. To date, more than 800 operators successfully handle calls in Ukrainian, Russian, English, German, Arabic, Spanish, Polish and other languages.
eCall has been providing the services of an outsourced contact center and has specialized
in incoming and outgoing calls since 2005.
eCall today is:
- - 7 sites in Chernihiv, Rivne, Konotop, Bіla Tserkva, Gayvorone and Glukhіv
- - more than 780 equipped workstations for the most complex integration with the customer's system
- - more than 800 multi-language operators with hard-sales and high-class service skills
- - cooperation geography - 9 countries from 3 continents
- - Projects from 1 to 400 operators with the skills to implement such tasks as tele-sales, lead generation, customer support, and research.
- - Simplicity and transparency of interaction - the customer gets access to the personal account, where he can view the project reports, listen to 100% of the recordings of conversations, control the use of the budget and, if desired, plunge into the project through 360 °. If unwilling, a dedicated team from the project manager, supervisors, quality control specialist and trainer will ensure full compliance with the highest requirements.
Chief of staff
Head of Project Management
Head of the site in the Rivne
Head of the site in the Konotop
Head of the site in the Bila Tserkva
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